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Reviews

Reviews

Read reviews from some of recent customers or let us know how we did on your project!


From 86 reviews
Roberta Wilson

We needed a new furnace in the middle of summer. In June 2017 we had hot weather that didn't appear to be cooling off anytime soon. We knew we had to do something, but of course just put it off. Because of that, the furnace just quit! We …

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via Google
Michael Kopp

The tech came on time, and was friendly and knowledgeable. The repairs were completed promptly and for a little less than originally estimated. I would definitely use them again.

Response from business owner

Michael- We are so glad to hear our technician was professional and provided excellent service. We appreciate your business and the positive feedback. Please don't hesitate to call us if there is anything you need in the future.

via Google
Christopher Job

One simple phone call and all of the other local HVAC companies I'd called were put to shame. The owner, Bill, was straightforward and honest about what could be done for me. In short, other companies brushed my issue off as a full …

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Response from business owner

Christopher- Thank you for using Controlling Systems. Your business with us is greatly appreciated! Thank you for the positive review and feedback. We are so glad to hear our team is providing great service. Please don't hesitate to call us if there is anything you need in the future.

via Google
Robert Dellavalle

Timely arrival, polite and knowledgeable.

Response from business owner

Robert- thank you for using Controlling Systems. We appreciate your business and the positive rating. If there is anything that you need in the future please don't hesitate to call us.

via Google
Stephanie Marcus

I was very pleased with the service I received from Controlling Systems. The technician was professional and informative. He arrived about 15-20 minutes into the two hour window I was told. I was very pleased with the service and they had a…

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Response from business owner

Stephanie- We are so glad to hear our technician was professional and provided excellent service. We appreciate your business and the positive feedback. Please don't hesitate to call us if there is anything you need in the future.

via Google
David Stone

Sean, my technician was great. On time, thorough, and informative. Friendly to boot! Could not ask for more.

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Shawn Munoz

I've used them multiple times for both central A/C and swamp cooler at different houses. Each time I find them courteous, professional and prompt when getting things fixed or installed.

Response from business owner

Shawn- thank you for continuing to use Controlling Systems. We are so glad to hear our technicians are providing excellent service. We appreciate your business and the positive review and feedback. Please don't hesitate to call us if there is anything you need in the future.

via Google
Scott Hudson Hudson

I've used Controlling Systems for both a new central air conditioning unit as well as ductwork for my basement finish. Both times their work was extremely high-quality, timely, and professional. For my basement finished ductwork, Kevin (the…

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via Facebook
Karen Hayes

Positive

Response from business owner

Karen- Thank you for using Controlling Systems. We appreciate your business and the positive rating. If there is anything that you need in the future please don't hesitate to call us.

via Google
Kathy B

Gus & Lou from Controlling Systems were punctual, professional, friendly, & accommodating... All the things I wish for to inspire my confidence, but too rarely all delivered. I'll use them for any future AC/Heating needs, & will DEFINITELY recommend them.

Thank you!

Terry Evans

We have been using Controlling Systems for about 5 years for heating and air conditioning yearly service checks and repairs. They are always very professional and do an excellent job keeping our systems working well. We are very pleased …

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Response from business owner

Terry, thank you for continuing to use Controlling Systems. We are so glad to hear our technicians are providing excellent service. We appreciate your business and the positive review and feedback. Please don't hesitate to call us if there is anything you need in the future.

via Google
Tim Hoelzle

I obtained multiple quotes for a swamp cooler install. Controlling Systems had the best rate and, in my opinion, the most knowledgeable staff for my specific issue. Install was clean and they were able to complete the job less than a week …

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Sandra Hall

Service above and beyond. They went out of their way to make sure my AC was properly installed. Courteous and diligent. Thank you very much.

Response from business owner

Sandra, we are so glad to hear our technicians are providing excellent service. We appreciate your business and the positive review and feedback. Please don't hesitate to call us if there is anything you need in the future

via Google
Joyce Garrett

Brent was on time, courteous and answered all of my concerns. He offered good suggestions which will help me in the future. What a great company and awesome technician!

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via Google
Diane C

Gus is very knowledgeable and helpful,.. Trust him and trust Controlling Systems to keep my appliances running safely and efficiently.

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Jennifer Melby

Prompt, thoughtful, professional, and reasonably priced! Highly recommend!

Response from business owner

Jennifer- Thank you for using Controlling Systems. We appreciate your business and the positive rating. If there is anything that you need in the future please don't hesitate to call us.

via Google
Michael

Fast, friendly and did a great job. Thank you.

Response from business owner

Michael- Thank you for using Controlling Systems. We appreciate your business and the positive rating. If there is anything that you need in the future please don't hesitate to call us.

via Google
Ken

Shaun was excellent! Quickly found the problem with our furnace not turning on, got the part, assembled (saved us $200) it and installed it. Great service and fun to talk with. Highly recommend!

Nathan Decker

Great repair work at a reasonable price. Recommended!

via Facebook
George Hartshorne

precise and communicative

Response from business owner

George- Thank you for using Controlling Systems. We appreciate your business and the positive rating. If there is anything that you need in the future please don't hesitate to call us.

via Google
bbraa

My A/C system was not putting out cold air, and has needed to be refilled 3 of the last 4 years so likely has a leak. Based on previous reviews, I contacted Controlling Systems to proactively service the system. The technician couldn't have been nicer or more knowledgable. He gave two options to locate the leak: the expensive, but relatively fast full system review, or the less expensive use of a dye/small leak repair substance. This would take longer to locate the leak, but the substance might plug it without further repair needed. The technician's practical advice was much appreciated, and I couldn't be a happier customer.

Dina Herring

I had a challenging install situation, but Controlling Systems came in with honesty and ready to problem solve. They were on time, efficient and did an awesome job with the install and cleaning up afterwards. I would completely recommend …

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Response from business owner

Dina- Thank you using Controlling Systems. Your business with us is greatly appreciated! Thank you for the positive review and feedback. We are so glad to hear our team is providing great service. Please don't hesitate to call us if there is anything you need in the future.

via Google
Melissa B

Gus came out to do our estimate and was very polite and informative, we had our quote within hours. The team who did the installation was efficient and did a great job. Each of our vents look great, no issues with our plaster ceilings!

sramsey342000

I would highly recommend Controlling Systems to people. I bought my furnace and central air from them and whenever I call them for service they are courteous, knowledgeable and prompt. I don't waste my time waiting for them to show up. I am a very satisfied customer.

Susan Ramsey

Karen

Sean called ahead, arrived on time, and was very professional. He took the time to show me what he had done, and give me some suggestions for the future. Would definitely recommend to friends!

Heidi O'Neill

Great service-was actually a bit early!

Response from business owner

Heidi- We are happy to hear the service went well. Thank you for using Controlling Systems. We appreciate you leaving a positive review and feedback. If there is anything that you need in the future please don't hesitate to call us.

via Google
Jyhlin Shen

Our hot water heater started to leak, called Home Depot and two other companies including controlling systems, inc. which gave us a reasonable quote in person. Installation was on the same day, and the installers were all good and …

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via Google
Brad Rogers

Over the past 10 years I've had Controlling Systems out to repair my A/C once and heat twice. Excellent service every time, highly recommend!

Response from business owner

Brad- thank you for continuing to use Controlling Systems. We are so glad to hear our technicians are providing excellent service. We appreciate your business and the positive review and feedback. Please don't hesitate to call us if there is anything you need in the future

via Google
Wayne Dempewolf

Sean is the best!

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via Google
Sean

Reliable and trustworthy. Much affordable too.

Christine Stanton

I have used Controlling Systems for 6 years for multiple houses. They are prompt, professional, knowledgeable, and reasonably priced. I highly recommend them.

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via Google
William Kurtz

Fast, efficient, and friendly

Response from business owner

William- Thank you for using Controlling Systems. We appreciate the positive feedback and happy to know the service went well. If there is anything that you need in the future please don't hesitate to call us!

via Google
Ana Carrera

Very professional company with excellent customer service, everyone from office staff to techs. We've had great experience for everything from new installations of furnaces, water heaters and A/c at multiple properties, to repair and …

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Response from business owner

Ana- thank you for continuing to use Controlling Systems. Your business with us is greatly appreciated! Thank you for the positive review and feedback. We are so glad to hear our team is providing great service. Please don't hesitate to call us if there is anything you need in the future.

via Google
Mara C

Outstanding! Our furnace stopped working over New Years weekend. We tried to find someone to repair it on Monday, the 2nd, which was the league holiday. No one was available until Wed. and it was cold! Controlling Systems came out, were very professional and got it working at a very reasonable cost. Top notch service!! We highly recommend them!

Shelly Ford - RTM Faculty

Great company with very experienced employees.

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Robert

These folks respond quickly, are highly customer-focused, do their work well, and are priced fairly. There were two things that really impressed me about them: 1) our furnace was not working and it was cold. They were not the first company to come out but they were the ones who offered to get our heat going--safely--on a temporary basis until we could get permanent repairs--to "take the pressure off" making a decision to repair or replace and which contractor, and product, to select. My wife and I will never forget that no strings attached offer of help. This allowed us time to shop and make a reasoned decision, look at product ratings on Consumer Reports, and get estimates from others. They then made us a solid, reasonable proposal which we weighed against two others, and chose Controlling Systems. 2) the work was done quickly, efficiently, with great follow up on our satisfaction. Our questions were answered in layman terms. So yes, we will use Controlling Systems again. Thank you.

Jason Duex

Excellent, just as it has been in the past.

Response from business owner

Jason-We are so glad to hear our technicians are providing excellent service. We appreciate your business and the positive review. Please don't hesitate to call us if there is anything you need in the future!

via Google
gardenerj

I was very frustrated with my heating system and didn't really understand why it wasn't keeping my house warm during our cold snaps. Brent and Sean were great about coming out in a timely manner (multiple times), teaching me how boilers …

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via Google
Leo

Very Professional, knowledgeable and timely!

Evan

Great job, Gus and Lou were really helpful. I left a yelp review.

Abby Waterman

From my first conversation to set up appt. I was pleased about this business, as the man I spoke to seemed concerned and sympathetic when I said furnace was not functioning properly and I was cold in my house. Sean, the repairman, was …

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Response from business owner

Abby- thank you for using Controlling Systems. We are glad to hear Sean was professional and able to repair your furnace. We appreciate your business as well as the positive review and recommendation. Please let us know if you are in need of service in the future, we'd be happy to help.

via Google
Kevin Souza

I have been a happy customer of Controlling Systems since I had my 28+ year furnace replaced by them in 2008. They installed a top of the line Carrier Heat Pump, Furnace and Electronic air cleaner then and I have used them ever since for …

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John Bridges

Excellent communication, polite and informed sales person, and the installation of Furnace AND AC went quickly and without a glitch!

Response from business owner

John- thank you for using Controlling Systems. We are so glad to hear our technicians are providing excellent service. We appreciate your business and the positive review and feedback. Please don't hesitate to call us if there is anything you need in the future

via Google
breanna wittman

excellent and very friendly. Great service

Response from business owner

Breanna- Thank you for using Controlling Systems. We appreciate the positive feedback and happy to know the service went well. If there is anything that you need in the future please don't hesitate to call us!

via Google
maryT williams

I have been exceptionally pleased with Controlling Systems, Inc for over ten years now. They have rebuilt my furnace, installed a new AC compressor and a new water heater, and repaired my humidifier, as well as performed maintenance check-…

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Response from business owner

Mary – thank you for continuing to use Controlling Systems over ten years now! Your business with us is greatly appreciated! Thank you for the positive review and feedback. We are so glad to hear our team is providing great service. Please don't hesitate to call us if there is anything you need in the future.

via Google
Scotty Hudson

Excellent service! The work was scheduled and completed quickly. The technician (Brent) was extremely knowledgeable and thoroughly explained the condition of my furnace and the work he performed. He even provided me tips on what to look for…

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Response from business owner

Scotty- Thanks for using Controlling Systems.We are so glad to hear our technicians are providing excellent service. We appreciate you mentioning Brent in your review. We made sure that Brent got the recognition he deserved. He was happy to be of service. If there is anything that you need in the future please don't hesitate to call us!

via Google
Erica

We have several rental properties and have worked with many HVAC companies in the past. Controlling Systems was one of the best! Their people are very knowledgeable and have been amazing to work with! They are now our go to company for all of our HVAC needs.

Holly Jean Ganster

Always prompt, friendly, and professional. Not the cheapest, but you get what you pay for.

via Google
Priscilla Hobdell

Grafoplast Wiremarkers has been a customer of Controlling Systems for a number of years. We are always happy with their level of service, including timeliness, courteousness, thoroughness and we could go on, but we think you get the picture…

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Response from business owner

Priscilla- Thank you for continuing to use Controlling Systems. Your business with us is greatly appreciated! Thank you for the positive review and feedback. We are so glad to hear our team is providing great service. Please don't hesitate to call us if there is anything you need in the future.

via Google
Jeffrey Carius

Always great service

Response from business owner

Jeffrey- Thank you for using Controlling Systems. We appreciate your business and the positive rating. If there is anything that you need in the future please don't hesitate to call us.

via Google
Meaghan T

We have had Controlling Systems out to our home on numerous occasions and are very happy with the services they provide, as well as the pricing. It's more important to us to find a company we can trust and we have found that in this company…

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Response from business owner

Meaghan- thanks for the review and more importantly thanks for your business. We appreciate your trust in Controlling Systems. If there is anything that you need in the future please don't hesitate to call us.

via Google
Sam Doniach

They installed a new furnace for me recently and I was very happy. They came out promptly to give a free estimate, the tech that came out (Gus) was extremely knowledgeable and professional and talked about exactly how he would set up the …

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Response from business owner

Sam- thank you for the review and more importantly thanks for your business. We also would like to thank you for mentioning Gus in your review. We made sure he got the recognition he deserved. If there is anything that you need in the future please don't hesitate to call us.

via Google
Tyler Elliott

Controlling systems does a great job. Very professional. All three times I have used them (2 yearly maintenance) they have done a thorough job of checking everything and also do a great job of explaining any possible issues. I find this …

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Scott O.

Great experience! Gus came out to my house promptly to assess the property and provided several options/prices for my new furnace(s). Once I narrowed the options down to the best solution for my family, they were very quick in providing a …

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via Google
Kathryn Dailey

Controlling Systems went out of their way to take care of their customers. Gus helped us find a system that worked for our needs. It's a company that has a lot of integrity and we highly recommend them.

via Google
Jackie G

They are reliable and fairly priced. I believe they are thorough as well. I would recommend their services.

Response from business owner

Jackie- thank you for using Controlling Systems. We appreciate your business and the positive rating. If there is anything that you need in the future please don't hesitate to call us.

via Google
H. Julievon

Everything was good from start to finish.

via Google
A Google User

They were very thorough and professional from start to finish.

via Google
A Google User

The guys were on time and did an excellent job. It was A/C #2 for us that's why we came back.

via Google
Ryan Stunkel

Here is a honest and professional HVAC company. Last week a competing HVAC company had come out for $29 inspection and told my wife we had a cracked heat exchanger and were leaking gas. That company shut off our furnace and the gas to it …

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via Google
A Google User

I am delighted with the work done by the crew of Kevin, Steve, Ben, and Donnie. They were very punctual and professional for the whole job. They listened to my numerous questions and supplied me with the answers.

via Google
A Google User

These guys are great, as always. Will recommend.

via Google
Fran Seaver

Really liked exhaust/venting for both the furnace and hot water heater. Really cool.

via Google
A Google User

The entire process was easy. Staff was very professional.

via Google
A Google User

Kevin and Gus were extremely helpful and highly professional. Excellent technicians. Both techs are a fine credit to this company.

via Google
Brandon AtWork

Controlling Systems provides excellent HVAC installation and support. They have competitive pricing and I can't recommend them enough. In the past they have handled all my HVAC needs including installation of air conditioning, air …

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via Facebook
Brandon Graham

Controlling Systems provides the best HVAC serivces. They have competitive pricing and I can't recommend them enough. In the past they have handled all my HVAC needs including installation of air conditioning, air cleaner, humidifier, attic…

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via Google
Dio Rose

Very good job

via Google
A Google User

I found the service to be excellent. Thank you very much for your professionalsim!

via Google
Blinkonic

These guys were great. Very professional knowledgable and on time. Your company is lucky to have these great employees!

via Google
Glefferr

Completed very quickly. Installers showed up right on time.

via Google
A Google User

very professional w/ really good customer service. Ben did a great job!

via Google
A Google User

thank you! Awesome experience from the 1st phone call to the final installation.

via Google
A Google User

Very easy process. Everyone was nice and professional.

via Google
A Google User

Very good job – did more then expected, hosing our AC unit

via Google
A Google User

Great job – much faster than expected & highly professional.

via Google
R Sprinra

I am impressed that they were willing to work late to give us a finished system today.

via Google
Margery Friedkin

I am impressed that your folks were willing to work late to give us a finished system today.

via Google
D. Sallus

Kevin and Lou did a superb job installing the new furnace and AC units, and they completed the job in one day! They were both very conscientious & respectful!

via Google
N Fiorii

The team was prompt and profesional. I'm optimistic this will solve the air quality issues in our house. Especially appreciate Brent's invaluable help, including stopping by to check on the project.

via Google
A Google User

Thank you. Awesome experience from the first phone call to the final installation.

via Google
A. Fiorillo

Salesperson and installers were polite. We plan to have Controlling Systems maintain our furnace and cooling systems.

via Google
Paul Porter

We are quite satisfied with all three employees.

via Google
Aussie Fosters

My father referred me to your company. He explained that the city inspector said the work your team did on one of his rentals for a new furnace was some of the best they'd ever seen.

via Google
aurora

This company did a beautiful AC install 8 yrs ago and I have enjoyed a trouble free system all these years. Attic fan finally died yesterdat and they were able to turn around a tech in one day. Sean Langan is a consummate profession, knows …

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via Google
Sandy Storm

I would be more than happy to act as a referral at any time!!! I've had 3 other companies out and they don't come anywhere close to yours!

via Google

BBB Accredited Business Reviews

At Controlling Systems, we love to hear from our clients about how we are doing. Have we worked on a project with you lately? Please let us know how we did so that we can continue to provide you with the vest service possible. We hope to hear your feedback and hope to work with you again on your next project. Thank you, Controlling Systems.

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